Refund Policy
Effective date: 2026-09-16
This policy applies to Ergohome and all services and products published on our website.
At Ergohome, we are committed to providing quality ergonomic furniture and services. Our refund policy ensures transparency and fairness.
Eligibility for Refunds
To be eligible for a refund, items must be returned in their original condition and packaging. Please ensure all components are included.
Exclusions from Refunds
Certain items may be excluded from refunds, including customized products and those showing signs of use. Please check our policy for specifics.
Requesting a Refund
To request a refund, please follow the outlined steps on our website. Ensure all required information is provided for a smooth process.
Refund Processing
Refunds will be processed within a reasonable timeframe after we receive the returned items. You will be notified once your refund is initiated.
Cancellation Policy
You may cancel your order within a specified timeframe. Please refer to our guidelines for details on how to proceed with cancellations.